Privacy Policy

The Nurture Nest respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, maintained, and shared when you visit nurturenestphl.org, submit an inquiry, join our mailing list, purchase a product, or otherwise interact with our website.

INFORMATION WE MAY COLLECT

We may collect information that you voluntarily provide, including your name, email address, telephone number, mailing or billing information, service interests, inquiry details, newsletter preferences, and information related to purchases.

We may also receive limited technical information automatically, such as your device type, browser, IP address, website activity, and cookie data.

HOW WE USE INFORMATION

Information may be used to:

• Respond to questions and inquiries
• Provide information about services, programs, resources, and partnerships
• Process purchases and administer website functions
• Send newsletters or promotional communications when requested
• Improve website performance and visitor experience
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory obligations

CONTACT FORMS AND HEALTH INFORMATION

Please do not submit diagnoses, medical records, insurance identification numbers, Social Security numbers, treatment histories, or other confidential health information through the general website contact form.

Submitting an inquiry does not establish a therapist-client relationship, guarantee acceptance into a program, or confirm service availability.

This website and its contact forms are not monitored for emergencies. If you or someone else is in immediate danger, call 911. For 24-hour suicide and crisis support, call or text 988.

CLINICAL PRIVACY

This website Privacy Policy addresses general website information and does not replace The Nurture Nest’s Notice of Privacy Practices.

When protected health information is created or received as part of an established clinical relationship, its use and disclosure are governed by applicable healthcare privacy requirements and the Notice of Privacy Practices.

COOKIES AND WEBSITE TECHNOLOGY

The website may use cookies and similar technologies to operate its features, remember preferences, evaluate performance, and understand general website usage. You may adjust cookie permissions through your browser settings, although disabling certain cookies may affect website functionality.

SERVICE PROVIDERS

The Nurture Nest may use website-hosting, payment-processing, email, scheduling, analytics, security, and other service providers to support its operations. These providers may process information only as necessary to perform services or as permitted by their own policies and applicable law.

The Nurture Nest does not sell personal information for money.

THIRD-PARTY WEBSITES

The website may contain links to third-party websites, stores, social-media platforms, videos, or services. The Nurture Nest is not responsible for the privacy, security, or content practices of independently operated third parties.

DATA SECURITY AND RETENTION

Reasonable administrative and technical safeguards are used to protect information. However, no website, email transmission, or electronic-storage system can be guaranteed to be completely secure.

Information may be retained for as long as reasonably necessary to provide requested services, complete transactions, maintain business records, meet legal obligations, and resolve disputes.

CHILDREN’S PRIVACY

This website is intended primarily for adults seeking information for themselves, their families, or their organizations. The Nurture Nest does not knowingly collect personal information directly from children under 13 through the website without appropriate parental or legal authorization.

YOUR CHOICES

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages. You may also contact The Nurture Nest to request access to, correction of, or deletion of personal information, subject to applicable legal and record-retention requirements.

POLICY UPDATES

This Privacy Policy may be revised periodically to reflect changes in website functions, organizational practices, or legal requirements. The effective date displayed at the top will identify the latest version.

CONTACT US

Questions about this Privacy Policy may be directed to:

The Nurture Nest
Maternal + Family Behavioral Health
Philadelphia, Pennsylvania
Phone: 800-591-0141
Email: info@nurturenestphl.org
Website: nurturenestphl.org